On Thursday, September 20, a Boeing 737 was carrying 166 passengers when a dozen of them started complaining of ear pain and nose bleeding due to the loss in cabin pressure.
Jet Airways pilots had "forgot" to flip on a switch to regulate the cabin pressure, officials said, according to "BBC." Flight 9W 697 from Mumbai to Jaipur turned back to the airport shortly after taking off when the loss in cabin pressure began. The airplane reached 11,000 feet before turning back.
According to Lalit Gupta, a senior official of India's aviation regulator, the Directorate General of Civil Aviation (DGCA) told the Hindustan Times newspaper that the pilots had forgotten to press the switch to maintain cabin pressure, according to reports.
Several passengers took video of the incident on their phones and posted it on Twitter. The videos show oxygen masks deployed from inside the aircraft.
The aviation ministry said that the cockpit crew has now been taken off duty pending this investigation.
Thursday morning, Jet Airways said in a statement that the flight had turned back "due to loss in cabin pressure," and "regretted" the inconvenienced it had caused its passengers.
"The B737 aircraft, with 166 guests and 5 crew landed normally in Mumbai. All guests were deplaned safely and taken to the terminal. First aid was administered to few guests who complained of ear pain, bleeding nose, etc.," the statement said.
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